(262) 220-7884
Xbox Repair · Whitewater, WI

Every Xbox generation. Fixed at the bench, not shipped off to a warehouse.

Disc drive clicking, HDMI port damage, overheating, controller drift. We've seen it all across Series X, Series S, One X, One S, and original Xbox One. Drop-off or ship-in, free diagnostics either way.

Free diagnostics
90-day warranty
2–5 day turnaround
Call (262) 220-7884Ship it in
// Jump to your issue

What's your Xbox doing (or not doing)?

Disc drive clicking →No signal on TV →Loud fan / overheating →Won't turn on →Controller drift →Ejects discs randomly →Xbox 360 / RRoD →Won't read game discs →
// Diagnosis table

Symptom to fix,
with real pricing.

These are the seven most common Xbox issues we see at the shop, ranked by how often they come through the door.

Symptom
What's actually wrong
Fix
Price
Disc drive clicks or ejects repeatedly
Failed optical pickup, worn drive belts, or misaligned sensor. Very common on Series X and One X consoles.
Drive repair
or replacement
$129+
No signal on TV
Damaged HDMI port on the console. Pins bend or break when the cable is stressed while plugged in.
HDMI port
replacement
$169
Console loud or running hot
Dust buildup in heatsink and fan. Thermal paste dried out. Series X vapor chamber pulls a lot of dust through its vents.
Thermal service
+ deep clean
$89
Won't turn on
Power supply failure or board-level short. Series S and Series X both have internal PSUs that can fail.
PSU replace or
board diagnosis
$149+
Shuts off during games
Thermal shutdown from degraded cooling. Sometimes firmware corruption. Diagnosis tells us which.
Thermal service
+ firmware check
$89+
E-code errors on screen
System update failure, storage issue, or firmware corruption. Some E-codes point to specific hardware faults.
Diagnostic
+ targeted fix
Quoted
Red ring on older Xbox 360
Solder joint failure under the GPU from thermal cycling. A known issue on original 360 hardware.
Reflow +
thermal service
Quoted
// Every generation

We work on every Xbox since 2001.

Newer consoles get the quickest turnaround thanks to parts availability. Older generations are handled case-by-case and we'll be honest with you about whether the fix is worth it.

2020
Xbox Series X
Fully supported
2020
Xbox Series S
Fully supported
2017
Xbox One X
Fully supported
2016
Xbox One S
Fully supported
2013
Xbox One
Parts-dependent
2005
Xbox 360
Case-by-case
// Controller repair

Drift fixed. Sticks rebuilt.

Thumbstick drift is the #1 controller failure. The potentiometer inside the joystick module wears out and the console thinks you're pushing when you're not. We replace the module with a new assembly and recalibrate. Also: bumper clicks, triggers not springing back, battery contact issues, shell replacement.

Drift fix $69
Triggers / bumpers $59
Battery contacts $49
Shell swap $79
Call about a controller
// The process

Intake to handoff in four steps.

Step 01 · Intake

Log it in, inspect it

Drop off or shipped in. We photograph condition, record the symptom, boot it on the test bench.

Step 02 · Diagnose

Written assessment

Free diagnosis within 48 hours, with parts, labor, and timeline clearly laid out. You approve before we start.

Step 03 · Repair

Bench work with real tools

Microscope for board-level, hot air for HDMI, proper reassembly. No rushed kitchen-table repairs.

Step 04 · Handoff

Test, text, pick up

Every console tested under load before pickup. Text when it's ready. 90-day warranty on everything we touch.

// Get it to us

Drop it off or ship it in.

Option A

Schedule an Appointment

An appointment is needed during shop hours. Bring the console only — power cable and controllers stay home unless they're part of the issue.

BadgerLayer
261 S 4th Street
Whitewater, WI 53190

Mon–Fri · 9am–6pm
Sat · 10am–2pm
Option B

Ship it in

We accept ship-in repairs from anywhere in the US. Pack the console securely, include a note with your details, and we'll email confirmation the day it arrives.

Attn: Xbox Repair
BadgerLayer
261 S 4th Street
Whitewater, WI 53190
  • Include your name, phone, and email
  • Describe the symptom in one or two sentences
  • Ship the console only, not cables or games
  • If it's a disc drive issue, remove the disc first
  • Insure for replacement value
$0
Diagnostic cost
before you approve
90day
Warranty on parts
and labor
6gens
Xbox consoles
serviced
2–5 day
Typical turnaround
with parts on hand

Xbox repair questions, answered.

Pulled from real customers who've brought Xbox consoles through the shop.

(262) 220-7884 →
Why does my Xbox disc drive keep clicking or ejecting?
This is one of the most common Xbox Series X and Xbox One failures we see. It's usually caused by a failed optical pickup assembly, worn drive belts, or a disc sensor that's drifted out of alignment. We can repair most of these at the drive level by replacing specific components. If the laser diode itself has fully died, a full drive swap is the route and we'll tell you during the free diagnosis.
Can you fix Xbox controller drift?
Yes. Controller drift is caused by wear in the potentiometer inside the thumbstick module. Dust, moisture, or just thousands of hours of gameplay wear down the contact. We replace the thumbstick modules with new assemblies and recalibrate. Covered by a 90-day warranty same as our console repairs. $69 per controller, usually same-day or next-day turnaround.
Do you repair Red Ring of Death Xbox 360s?
Yes, sometimes. Red Ring of Death is a solder joint failure under the GPU caused by thermal cycling — Microsoft's manufacturing process on the original 360 didn't hold up. We can often restore function with a reflow and thermal service, but it's worth being honest: the repair isn't always permanent, and given what used Xbox 360s cost, it may not make financial sense. We do a free diagnosis and give you the straight answer.
Why is my Xbox Series X so loud?
Dust buildup in the heatsink and fan is almost always the cause. The Series X has an excellent vapor chamber cooler when it's clean, but it's a vertical console that pulls dust up through the base vents, and that dust settles into the heatsink fins over a couple of years. A full tear-down, heatsink clean, fan service, and thermal paste refresh usually brings it back to factory-quiet operation. $89 flat.
What's your warranty on Xbox repairs?
Every Xbox repair is covered by a 90-day warranty on parts and labor. If the same issue comes back within that window, we fix it at no charge. The warranty covers what we repaired; it doesn't cover new damage or unrelated issues that appear later.
Will repairing my Xbox erase my games or save data?
No. Our repairs are hardware-only and don't touch the internal drive. Your installed games, saves, screenshots, and Xbox Live account data are preserved. As a general best practice, enable Xbox cloud saves through Xbox Live for your important games as a safety net.
Can I ship my Xbox in for repair?
Yes. Ship to 261 S 4th Street, Whitewater, WI 53190. Ship the console only — don't include cables, controllers, or games unless they're part of the issue. Pack it well and insure for replacement value. Include a note with your name, phone number, email, and a short description of the symptom. We confirm receipt and send a free written diagnosis within 2 business days of arrival.
Do you repair Xbox One X, One S, and original Xbox One?
Yes. We repair every Xbox One variant. Parts availability is best on Series X, Series S, One X, and One S. Original Xbox One parts are more limited and we'll confirm what's available during the free diagnostic before any work starts.
// Related services

Other repairs we handle.

Console

PS5 repair

HDMI replacement, liquid metal, disc drives, and everything else across PS5, Slim, Pro, and Digital.

See PS5 repair →
Computer

PC repair

Desktops, gaming rigs, custom builds. Board-level repair when it makes sense.

See PC repair →
Computer

Laptop repair

Screens, keyboards, batteries, motherboards. Windows, Mac, Chromebook.

See laptop repair →

Let's get it fixed.

Call the shop, drop in during business hours, or ship it in. Free diagnosis either way.

Call (262) 220-7884Ship it in