(262) 220-7884
Managed IT & Cybersecurity

The IT partner your carrier and your staff both trust.

Flat-rate managed IT, cybersecurity, and compliance support for insurance agencies, dental offices, law firms, and medical practices. Built for small businesses that can't afford to get IT wrong but can't justify a full-time hire.

Pricing
→ Flat monthly
Contract
→ 12-month standard
Response
→ Same business day
Built for
→ Regulated SMBs
Book a discovery callSee your industry
// Pick your industry

Tell us what you do.
We'll tell you what we handle.

Your IT needs depend more on your industry than on your headcount. A 10-person dental office and a 10-person law firm look nothing alike. Pick your vertical and see the focus areas.

Insurance agencies run on carrier uptime and cyber insurance reqs.

If your EZLynx, Applied, or HawkSoft environment goes down, your producers stop producing. If you can't check the boxes your E&O and cyber carriers are asking about, you're a renewal away from a coverage problem.

We build networks and policies that keep the AMS side reliable and give your compliance officer (or you) the documentation to answer underwriting questions without guessing.

// Focus areas
  • AMS uptime (EZLynx, Applied, HawkSoft, Vertafore)
  • MFA across cloud and local apps
  • Written security policy for carriers
  • Email protection and DMARC/SPF
  • Cyber insurance questionnaire help
  • Endpoint protection (Wazuh/Huntress)
  • Backup and recovery testing

Dental offices run on imaging networks and HIPAA.

Dexis, Dentrix, Eaglesoft, Open Dental. Your imaging sensors and practice management software don't forgive network issues. Your patient data doesn't forgive bad permissions.

We configure networks that keep imaging workstations consistent, harden Windows, and document your HIPAA Security Rule posture so audits and breach questions have real answers.

// Focus areas
  • Imaging network reliability (Dexis, Carestream, etc.)
  • PMS support (Dentrix, Eaglesoft, Open Dental)
  • HIPAA Security Rule alignment
  • Access controls and audit logging
  • Encrypted backups (workstations + imaging)
  • Endpoint protection (Wazuh/Huntress)
  • Vendor coordination (Henry Schein, Patterson)

Law firms run on confidentiality and document integrity.

Your matter files, email threads, and document management system are the firm. If anyone outside your control can touch them, or if they're not recoverable after an incident, you have a problem that goes well beyond IT.

We lock down access, set up clean recovery, and make sure your practice management and document systems work the way they should across every workstation.

// Focus areas
  • Document management support (NetDocuments, iManage, Clio)
  • Granular permissions and access review
  • Email archiving and retention
  • Matter-level backup and recovery
  • MFA and conditional access
  • Secure remote work setup
  • Cyber insurance and ABA guidance alignment

Medical practices run on EHR reliability and HIPAA.

If your EHR is slow, patients wait. If a workstation gets ransomware, the practice stops. If you can't show the audit log, the regulator isn't sympathetic.

We build networks that keep EHR sessions stable, segment medical devices, and give you the documentation and backups to answer any HIPAA or breach notification question with actual evidence.

// Focus areas
  • EHR reliability (Epic, athenahealth, NextGen, Kareo)
  • Medical device network segmentation
  • HIPAA Security Rule alignment
  • Secure messaging and patient portal support
  • Workstation hardening and access controls
  • Encrypted backups with recovery testing
  • Breach-ready logging and documentation

What's actually
included.

Every MSP defines "managed IT" differently, which is how you end up with mystery charges. Here's exactly what a BadgerLayer managed agreement covers, written out.

CATEGORY 01
Daily operations
  • 24/7 endpoint monitoring
  • Patch management (OS + apps)
  • Helpdesk (phone, email, chat)
  • On-site visits as needed
  • User adds / changes / removes
  • Printer and peripheral support
  • Vendor coordination on your behalf
CATEGORY 02
Security baseline
  • Managed endpoint protection
  • Email security filtering
  • DNS-layer web filtering
  • MFA enforcement across apps
  • Security awareness training
  • Quarterly phishing simulations
  • Incident response playbook
CATEGORY 03
Infrastructure care
  • Firewall management (Palo Alto)
  • Switch and WiFi management
  • Microsoft 365 tenant management
  • Backup monitoring and testing
  • Documentation kept current
  • Quarterly business review
  • Annual strategic IT roadmap
// The stack

Gear your carrier has heard of.

Small businesses get pitched off-brand firewalls from Amazon and consumer-grade WiFi with a business label slapped on. We don't. Here's what we actually deploy and why.

Palo Alto Networks
Firewall
Enterprise firewalls with the logging and segmentation required for real cyber insurance answers. We deploy PA-820 and PA-850 for small offices through multi-site practices.
Juniper Networks
Switching
Proper Layer 3 switching with VLAN segmentation so your guest WiFi, workstations, medical devices, and cameras aren't on the same network. Documentation you can hand to an auditor.
WiFi 7
Wireless
Business WiFi 7 access points with centralized management, multiple SSIDs, and WPA3-Enterprise where it matters. Reliable density coverage without the UniFi-is-a-toy reputation.
Microsoft 365
Productivity
We standardize on M365 Business Premium for security features, manage the tenant properly (conditional access, retention, DLP), and back it up because Microsoft doesn't.
Wazuh
Endpoint
Enterprise endpoint protection with managed response, not Windows Defender wearing a suit. Real detection and remediation tuned per client.
Datto SIRIS
Backup
Image-level backup with instant virtualization. If the server dies or gets encrypted, we spin it up in minutes while we deal with the hardware problem.

How pricing actually works.

We don't publish per-user rates because the honest answer is they vary, and any MSP publishing a "starting at" number is usually hiding the add-ons.

Flat monthly pricing is set after a discovery call, scoped against your environment and regulatory needs, and written into a one-year agreement. Here's what drives it.

01

User & endpoint count

The number of people and devices we monitor, patch, and support. Seats include workstations, servers, and actively-managed mobile devices.

02

Regulatory surface

HIPAA and cyber-insurance-heavy environments need more documentation, logging, and process work. Priced into the monthly rate so there's no "compliance surprise invoice."

03

Infrastructure scope

How many firewalls, switches, wireless networks, and sites. A single-office dental practice looks different than a three-location insurance agency.

04

Tooling licenses

Endpoint protection, backup, email filtering, and phishing training licenses are included at cost. Transparent line items in the agreement, not markup.

// Reference
"BadgerLayer helped our office set up 3 new computers and transferred all our data and documents. They were knowledgeable and passionate, and the entire process was smooth. They even came after hours to minimize disruption. Highly recommend!"
JH
Denisse De La VegaBWO Insurance

Questions from actual discovery calls.

If yours isn't here, it comes up on the call.

Book a discovery call →
What is managed IT and how is it different from break-fix?
Managed IT is a flat monthly fee that covers proactive monitoring, helpdesk, security, and strategic guidance. Break-fix is pay-per-incident. Managed IT is designed to prevent problems rather than bill you when they happen, and it fixes the incentive problem where your IT provider makes more money when more things break.
Do you help with HIPAA or cyber insurance requirements?
Yes. For dental and medical, we align configurations with the HIPAA Security Rule and give you documentation to support risk assessments and breach notifications. For agencies and firms, we help you meet cyber insurance underwriting requirements (MFA, endpoint protection, backups, written security policy) and we'll walk the questionnaire with you during renewal.
What's your minimum contract term?
Standard managed services agreements are 12 months with month-to-month continuation after the first year. We're looking for long-term partners, not quick wins. If a year feels like too much of a commitment before we've earned your trust, we also offer a 90-day pilot for smaller environments.
Do you provide 24/7 support?
Standard helpdesk hours are Monday to Friday 7am to 7pm Central. After-hours critical incident response is included for ransomware, outages, and active security events. Full 24/7 helpdesk coverage is available as an add-on for environments that need it.
Can you work with our existing software and vendors?
Yes. Part of our job is managing your software vendors so you don't have to. That includes practice management systems, AMS platforms, EHRs, document management, and whatever else runs your business. We'll be the person on the phone with Dentrix or EZLynx when something breaks, and we'll coordinate updates and changes so nothing surprises your team.
What happens if we want to leave?
You get your documentation, credentials, and any equipment you own. We don't hold environments hostage. The vendor relationships are in your name, the domain is in your name, the licenses are in your name. If we ever part ways, the handoff is clean and written into the agreement up front.

Let's see if we're a fit.

Thirty-minute discovery call. No pressure, no forms to fill out, no surprise follow-up from a salesperson in another state. If we're not the right partner we'll tell you and point you somewhere that is.

Call (262) 220-7884Send a message
// What happens on the call
01
Quick introYour practice, your stack, your headaches.
02
What you actually needWe scope the real problem, not a sales pitch.
03
Honest recommendationFit or not, you leave with a useful answer.